Banking Code of Practice Updated.

by .me.

So, they’ve been busy, while we’ve been busy.

They’re changing the terms, getting on TV and Radio and in the papers to show you how *ethical, and transparent the Banks really are.

Of course. The Banks really are good people right. Or not people. Corporations..

Hell, even the head of the Australian Bankers Association, Mr Münchenberg said in his press release:
“Banks are committed to acting fairly, responsibly and transparently – the revised Code reinforces these industry values.”

“For example, banks are committed to working with customers who may be experiencing financial hardship. There are times when any one of us can suffer a setback that means we can no longer meet our financial obligations, like paying the mortgage or credit card bill. This can happen because our working hours have been reduced or we’ve even lost our job, because of unexpected illness, because a relationship breaks down, or for a host of other reasons. It’s at times like these that banks can help people get through their financial difficulties and back on their feet.”

Yep. That’s why you helped the Priestly’s when their father lay dying in hospital, right?

Yep. That’s why you helped them to sow a new crop after the floods had subsided, right?

Yep. That’s why you responded in writing, and officially investigated every one of the 9 complaints she submitted to the Banks, and then the Ombudsman, and then the CCMC, right?

Oh.. what? You didn’t do any of those things? You didn’t investigate their complaints? Even though, their first complaint was made before ANY of the preceedings against them took place.?

hmm. I find that a bit.. misleading. I find that a bit.. fraudulent.

I wonder what the Priestly’s have got to say about that? Well.. no, they can’t get the internet at the moment, because you evicted them yesterday. I’ve tried to call them a few times today, but the phone kept dropping out. The house is boarded up. The locks have been changed. You’ve even entombed Chris’  thongs in there – you wouldn’t let him go in and get them. Because, you know.. The thongs are yours now. Hope they fit..

Good thing I’ve got copies of the most recent letters they sent the Chairman of the NAB, this week. And hey, get a load of that – they were also personally copied to you, Mr Münchenberg.

Seeing as I can’t get in touch with them to find out what’s going on, perhaps it’s time for you to come forth with an explanation, Mr Münchenberg.

Speak soon??  Once you’ve finished getting your hair and make-up fixed for the Business Show, that is.

Priestley to NAB Chairman Chaney 30 Jan 2013 (1)

Priestley to NAB Chairman Chaney 26 Jan 2013

(Official Press Release from the Australian Banking Association. 

http://www.bankers.asn.au/Media/Media-Releases/Media-Release-2013/Improved-Code-of-Banking-Practice )

Direct contact details for the ABA

f you could also tweet these out, the bottom of the ABA Press Release has these details. You know.. just fyi.

Iain McDonald
P&L Corporate Communications (?)
Phone: 02 9231 5411
Mobile: 0488 390 151 
Twitter: @austbankers

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